Please fill in the following information and send it with your unit for a repair quote. You must call us for an SR number before shipping your unit(s). When completed, click the 'Print' button. This form must be attached to the outside of your box along with another copy inside the box, in a zip-lock bag or document sleeve. You may fill this form in on line and then print it so all your information is legible..
Units are disassembled for repair quotes so we can check all internal parts. Click here to read the service policy and estimate information and signify that you have read and understand our policies.
NOTE: Approximate costs for repairs if there is no damage to interior parts or scored shafts; **Helm Series: H-20, H-50, H60, H-80 $200.00
**H-40, Capilano $360.00..There is an additional charge for helms with tilt mechanisms attached..... **Cylinders; Aluminum $190.00...Brass $360.00

* indicates required fields

This form must be attached to the outside of your box, inside a zip-lock bag or document sleeve. You may fill this form in on line and then print it so all your information is legible. Ship to:

Southern Charm
6240 105th Terrace
Pinellas Park, FL 33782

*Full Name






NOTE: Approximate costs for repairs if there is no damage to interior parts or scored shafts; **Helm Series: H-20, H-50, H60, H-80 $200.00
**H-40, Capilano $360.00... **Cylinders; Aluminum $190.00...Brass $360.00

*Signature______________________________________________

CUSTOMER SIGNATURE REQUIRED BEFORE WORK CAN BEGIN

Please indicate in your description, "SR" Number and the verbal quote you received;
( ie: SR4646, spoke to Pat, price not to exceed $200.00 unless I am contacted, unit only turns one direction)
NOTE: You are entitled to a price estimate for the repairs you authorize if you request the estimate before the repairs are begun. This price estimate will not be exceeded if the item to be repaired is delivered to the shop within 10 business days.
After the item to be repaired is delivered to the shop, the repair price may be less than the estimate but will not exceed the estimate without your permission.

Your signature on the repair order will indicate your authorization of repairs at the price estimated.

Our turn-around time on repairs is usually less than three days, but may be more depending on whether non-stock parts are needed and our shop schedule.

We warrant our work for six months. Examples of voided warranties:

  • Your unit is opened up by anyone when you get it back for whatever reason!
  • You send us the unit a second time because it is not working and when we open it, find that it is full of rust, water, or some other oil than the approved or recommended fluid. (This could be because you did not clean out the rest of your system per our recommendation and rust, water, or some other fluid damages the unit that we repaired.)
  • Any damage to the unit caused by the end user or his representatives by hammering the steering wheel on, sitting on the steering wheel while driving the boat, pulling on the steering wheel in rough weather, etc. Please remember that your steering wheel in not a grab rail or leaning post.
  • Any damage done to the unit after it leaves our shop.